Introduction

Welcome to Tiwoly, the digital platform designed for authentic friendships and genuine connections. Your privacy is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is protected. By using Tiwoly, you agree to the terms of this Privacy Policy.

This policy is compliant with the General Data Protection Regulation (GDPR) of the European Union. It explains your rights under this regulation and how you can exercise them.

Legal entity: Tiwoly Sweden AB

Company ID: 559465-0557

Address: Eskilsholmsgatan, 5.  506 36 Borås, Sweden

Information We Collect

1. Personal Information

When you sign up for Tiwoly, we collect personal information, including:

• Name and surname: To identify you on the platform.
• Email Address: To communicate with you and verify your account.
• Date of Birth: To ensure you meet our age requirements.
• Gender: To personalize your experience.
• Profile Picture: To help others recognise you.
• Location: To suggest events and connections near you.

2. Activity Information

We collect information about your activities on Tiwoly, including:

• Events: Details of events you organise or attend.
• Hobbies and Interests: Information you share about your interests.
• Messages: Content of messages you send and receive on the platform.

3. Usage Information

We gather data on how you interact with the platform, such as:

• Log Data: IP address, browser type, and operating system.
• Device Information: Device type and unique device identifiers.
• Cookies and Similar Technologies: To enhance your user experience and provide personalised content.

How We Use Your Information

1. To Provide and Improve Our Services

We use your information to:

• Create and Manage Your Account: To facilitate your use of the platform.
• Facilitate Event Organisation and Participation: To help you organise and attend events.
• Connect You with Like-Minded Individuals: To enhance your social experience.
• Personalise Your Experience: To tailor content and recommendations based on your interests.

2. To Communicate with You

We may use your information to:

• Send Updates and Newsletters: To keep you informed about new features and events.
• Respond to Inquiries: To provide customer support.
• Notify About Changes: To inform you about updates to our services or policies.

3. For Security and Compliance

We use your information to:

• Detect and Prevent Fraud: To protect our platform and users.
• Comply with Legal Obligations: To adhere to applicable laws and regulations.
• Enforce Our Terms of Service: To maintain a safe and trusted environment.

Sharing Your Information

1. With Other Users

Your profile information, including your name, profile picture, and interests, will be visible to other Tiwoly users. Events you create or attend may also be visible to other users.

2. With Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our platform, such as:

• Hosting and Maintenance Services: To ensure the platform runs smoothly.
• Analytics Providers: To understand how users interact with Tiwoly.
• Marketing and Communication Services: To send newsletters and updates.

3. For Legal Reasons

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with Legal Obligations: To respond to lawful requests and legal processes.
• Protect and Defend Our Rights or Property: To enforce our Terms of Service.
• Prevent or Investigate Wrongdoing: To ensure the safety and integrity of our platform.

Your Rights and Choices

1. Access and Update Your Information

You have the right to access and update your personal information through your account settings. If you need assistance, please contact us at [email protected].

2. Delete Your Account

You can delete your account at any time through your account settings. Upon deletion, your personal information will be removed from our active databases, but may be retained in our archives for legal and compliance purposes.

3. Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. To make such a request, please contact us at [email protected].

4. Withdraw Consent

You have the right to withdraw your consent for data processing at any time. This will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, update your settings or contact us at [email protected].

5. Opt-Out of Communications

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by updating your preferences in your account settings.

6. Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU.

Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. This includes implementing physical, technical, and administrative security measures. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period is determined based on the nature of the information and the purpose for which it was collected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform and, if the changes are significant, we will provide a more prominent notice. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: Eskilsholmsgatan, 5.  506 36 Borås, Sweden

Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. If you have any questions about this Privacy Policy or how we handle your personal information, please contact our DPO at:

• Email: [email protected]
• Phone Number: +46 73 532 19 95

Thank you for being a part of the Tiwoly community. Your privacy is important to us, and we are committed to protecting it.

Tiwoly Terms and Conditions

Introduction

Welcome to Tiwoly! These Terms and Conditions ("Terms") govern your use of Tiwoly, a digital platform designed for authentic friendships and genuine connections. By accessing or using Tiwoly, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our platform.

Legal Entity: Tiwoly Sweden AB 

Company ID: 559465-0557 

Address: Eskilsholmsgatan, 5, 506 36 Borås, Sweden

1. Acceptance of Terms

By accessing or using Tiwoly, you confirm that you are at least 18 years old or have the legal capacity to enter into these Terms. If you are under 18, you may use Tiwoly only with the involvement of a parent or guardian.

By using this application, you agree to abide by all applicable rules and standards of conduct. We maintain a strict zero-tolerance policy for any objectionable content or abusive behavior. Users who submit, share, or display content that includes offensive, inappropriate, or abusive material will be immediately removed and banned from the platform. Additionally, any content deemed offensive or harmful will be deleted within 24 hours of its reporting.

2. Account Registration

To use Tiwoly, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

3. Privacy Policy

Our Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect your privacy. By using Tiwoly, you consent to our data practices as described in the Privacy Policy.

4. User Code of Conduct

a. Respect and Kindness

Be Respectful: Treat all members with respect and courtesy. Personal attacks, harassment, and abusive language are not tolerated.

Be Kind: Promote kindness and empathy in all interactions. Consider how your words and actions affect others.

b. Inclusivity and Diversity

Embrace Diversity: Celebrate the diverse backgrounds, perspectives, and experiences of the Tiwoly community.

Avoid Discrimination: Do not engage in discriminatory behavior based on race, ethnicity, nationality, religion, gender, sexual orientation, age, disability, or any other characteristic.

c. Safety and Privacy

Maintain Privacy: Respect the privacy of others. Do not share personal information without explicit consent.

Ensure Safety: Promote a safe environment. Do not engage in or encourage dangerous activities.

d. Commenting and Messaging

Constructive Communication

Be Constructive: Engage in positive and constructive conversations. Provide feedback in a respectful manner.

Avoid Negativity: Refrain from spreading negativity, rumors, or false information.

e. No Harassment or Bullying

Zero Tolerance: Harassment, bullying, or threatening behavior is strictly prohibited. This includes sending unsolicited or inappropriate messages.

Report Misconduct: If you encounter harassment or bullying, report it immediately using the platform's reporting tools.

f. Appropriate Content

Keep it Relevant: Ensure that your comments and messages are relevant to the discussion or topic.

No Offensive Content: Do not post or send content that is offensive, obscene, or sexually explicit.

Event Creation and Participation

g. Event Integrity

Be Honest: Provide accurate and truthful information when creating events.

Respect Commitments: If you RSVP to an event, make every effort to attend or notify the organizer if you cannot attend.

h. Respectful Hosting and Participation

Be a Responsible Host: As an event organizer, create a welcoming and inclusive environment. Ensure that your events are safe and enjoyable for all participants.

Respect Event Rules: Follow the guidelines and rules set by event organizers.

i. Prohibited Events

Illegal Activities: Do not create events that involve illegal activities or encourage others to engage in illegal activities.

Hate Speech and Discrimination: Events promoting hate speech, discrimination, or violence against individuals or groups based on race, ethnicity, nationality, religion, gender, sexual orientation, age, disability, or any other characteristic are strictly prohibited.

Dangerous Activities: Do not create events that involve dangerous or harmful activities, including but not limited to extreme sports without proper safety measures, substance abuse, or self-harm.

Sexually Explicit Content: Events that involve sexually explicit content or activities are not allowed.

Commercial Activities: Unauthorized commercial events, such as sales pitches or product promotions, are prohibited without prior approval from Tiwoly.

j. Reporting and Enforcement

Reporting Violations

Report Issues: If you witness or experience behavior that violates this Code of Conduct, report it using the platform's reporting tools or contact our support team.

Confidentiality: Reports will be handled confidentially to protect the privacy of all parties involved.

Consequences of Violations

Investigation: Reported violations will be investigated promptly and thoroughly.

Disciplinary Actions: Depending on the severity of the violation, disciplinary actions may include warnings, temporary suspension, or permanent removal from the platform.

5. Event Creation and Participation

When creating or participating in events on Tiwoly, you agree to:

- Provide accurate and truthful information about the event.

- Respect the rules and guidelines set by event organizers.

- Ensure that events do not involve unauthorized commercial activities or prohibited content as specified in our Code of Conduct in epigraphe number 4.

6. Content Ownership and Rights

You retain ownership of any content you post on Tiwoly. By posting content, you grant Tiwoly a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, store, display, reproduce, modify, create derivative works, perform, and distribute your content on Tiwoly for the purposes of operating, developing, providing, and using the platform.

7. Intellectual Property

Tiwoly and its associated logos, trademarks, and other intellectual property are owned by Tiwoly Sweden AB. You may not use, reproduce, or distribute any Tiwoly intellectual property without our prior written permission.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the platform or its users. Upon termination, you will no longer have access to your account or any content you have posted on Tiwoly.

9. Limitation of Liability

To the extent permitted by law, Tiwoly Sweden AB will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

- Your use of or inability to use Tiwoly.

- Any unauthorized access to or use of our servers and/or any personal information stored therein.

- Any interruption or cessation of transmission to or from Tiwoly.

- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through Tiwoly by any third party.

- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through Tiwoly.

10. Indemnification

You agree to indemnify and hold harmless Tiwoly Sweden AB and its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of Tiwoly, or your violation of these Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of Sweden, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or Tiwoly will be resolved through binding arbitration in Stockholm, Sweden.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our platform and, if the changes are significant, we will provide a more prominent notice. Your continued use of Tiwoly after any changes signifies your acceptance of the new Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

- Email: [email protected]

- Address: Eskilsholmsgatan, 5, 506 36 Borås, Sweden

- Phone Number: +46 73 532 19 95

Thank you for being a part of the Tiwoly community. Your adherence to these Terms helps us create a safe and enjoyable environment for all users.